ADA GRIEVANCE PROCEDURE
The purpose of the ADA Grievance Procedure is to promptly and fairly resolve a conflict or dispute when an individual believes that the Georgia Peace Officer Standards and Training Council (GA POST) is not in compliance with its obligations under the Americans with Disabilities Act and implementing regulation 28 C.F.R. 35.107.
This Grievance Procedure is informal. No individual is required to utilize this procedure and may directly file a formal complaint with the respective enforcement agency as permitted under law.
For those individuals that wish to file a complaint under the GA POST Grievance Procedure, the complaint should be submitted as soon as possible, preferably within sixty (60) calendar days of the alleged violation to:
ADA Coordinator, Georgia POST
P.O. BOX 349
Clarkdale, Georgia 30111
ada@gapost.org
You may use this complaint form: Download ADA Grievance Procedure – Complaint Form.
Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
GA POST will schedule a meeting (in person or via telephone) within fifteen (15) working days after receipt of the completed complaint form. The purpose of the meeting will be to fairly resolve the complaint.
If a satisfactory resolution to the complaint is reached at the meeting, a letter will be forwarded to you within ten (10) working days that states: (a) the description of the complaint; and (b) how the complaint was resolved.
If GA POST is unable to resolve the complaint, you will be notified in writing within fifteen (15) working days as to why the office was unable to resolve the complaint. Such notification shall include (a) a description of the complaint; (b) a statement concerning the issues which could not be resolved; and (c) the steps necessary to file a formal complaint with the appropriate enforcement agency.